The Securitas Operations Center (SOC) is a reliable point of contact and back-up for immediate assistance and alarm follow-up. There operators are experts in intervention management. They monitor people and assets according to strict security regulations - while respecting privacy regulations.
The officers are in constant contact with the alarm monitoring center and can if necessary alert the police or fire department. If required, the officer will contact on-call personnel, such as a plumber in the case of a water leak. Other call-out services might be of a medical nature. If a person is injured at work a security officer can provide basic first aid until an ambulance or medical assistance arrives or can assist with transportation.
This service can increase vigilance through security-as-a-service: extra assistance at critical moments